I feel so taken advantage of by East River Road Animal Hospital! My childs hamster developed a tumour in its throat that we just noticed as it was bleeding through its eye and skin. I phoned Abercrombie Animal Hospital as I knew it probably had to be put to sleep. The poor thing was obviously suffering. They were booked until tomorrow. The cost would have been $10 for euthanasia. I didnt want the hamster to suffer overnight so i phoned other vets. I got an appointment at East River Animal Hospital. I made the mistake of assuming the price would be similar. I was in shock when they handed me a bill for $131 for euthenizing a hamster. They charged $69 for an exam and $45 to euthanize plus tax. I almost couldnt speak. The receptionist and the vet said that is what they charge. Now I know why there was nobody there and I could get an appointment. No animal deserves to suffer in death. How can one vet charge $10 and the other $131? I have never felt so taken advantage of. I will never ever go there again.
The staff here were pleasant and professional. I had kittens spay and neutered and everything went extremely well. Both kittens recovered and healed quickly, which, I believe, says a great deal about the skill and care of the doctors and staff. I would recommend this hospital without hesitation.
This is not a good place to have your dog groomed. They book an appointment time but do not keep to it. They kept my dog over 3 hours and he came back completely shaved to the skin, he had a cut on his cheek and a blood stain on his neck. He was very lethargic and spacey for the next two days, even though we did not ask him to be medicated. The price was also higher then any professional groomer that I have taken him to (who only take half the time and do a proper cut). They should stick to being a vet service and leave the grooming to people who have the time to do it properly with care.
Brought my cat here because she hates the car and it was the closest clinic. After getting a quote for a procedure she will need, I called around to a couple different clinics in town and quickly learned that not only can I get the procedure done for half of what was quoted at East River, the original consult would only cost half as much too. The vet was kind and knew what she was doing, but I will not be back because the prices were outrageous.
My cat, Cuddles, had a growth on the side of her nose under her eye. After looking at it, the vet gave us antibiotics and when they didn't work they decided to take her in to surgery to have it removed. Process went well, but post surgery my cat started wheezing and breathing with what sounded like a stuffy nose. After bringing her back, they gave us more antibiotics and a steroid shot for "asthma" (she never had asthma before now). This repeated two more times before we decided enough was enough and stopping bringing her here. We have her checked at a different clinic, and it turns out this clinic had done damage to her sinus during the surgery! Completely unacceptable that they would have done this, AND that they would have failed to find the problem.
East River Animal Hospital is a Canadian Veterinary Care based in New Glasgow, Nova Scotia. East River Animal Hospital is located at 200 Terra Cotta Dr, New Glasgow, NS B2H 5W5, Canada.
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